Hey, guys – after spending a good chunk of last night (and some of today) fighting site hackers, the people at the server farm are suggesting an update to the operating system on the server. I don’t know yet when this will happen or what the impact will be, but just wanted to let you know we might be down for a bit. As soon as I have more details, I’ll update this post. Sorry for the problem, but given the horrid performance of the server over-night, I think it’s a wise thing to do for the long term.
Update: I sent in a request last night that the upgrade happen tonight at 8pm ET. As of 3:45 (CT) on Friday, I haven’t heard back anything from them. They usually respond to everything very quickly, so I’m not sure if they are running far later than usual or if they are okay with the time and just plan on proceeding then.
Looking through their support forums, people have reported down time ranging anywhere from 16 hours to 20 minutes, so I honestly have no idea what to expect! Nor is there any guarantee things will function 100% the same after the upgrade. So, please be patient and know I’ll be working with the server people to get things back to 100% as soon as possible. (I spent last night making notes on every server setting I could find so I’d have that to refer to after the upgrade.)